Shipping policy

Last Updated: January 14, 2026

PROCESSING TIME

Orders are typically processed and shipped within 2-5 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

SHIPPING METHODS AND RATES

Domestic Shipping (United States):

  • Standard Shipping: 5-7 business days
  • Free shipping on orders over [$100-$150]
  • Flat rate shipping: [$8] for orders under the free shipping threshold

International Shipping:

  • We ship internationally, including to Germany and other countries
  • International shipping times vary by destination, typically 7-21 business days
  • International shipping rates are calculated at checkout based on destination and order weight

DIGITAL PRODUCTS

Digital music products (beats, tracks, albums) are delivered electronically via email immediately upon payment confirmation. No physical shipping applies to digital products.

TRACKING YOUR ORDER

Once your order ships, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor your package's delivery status.

SHIPPING ADDRESS

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, contact us immediately at [Sobakedrecords@gmail.com].

CUSTOMS, DUTIES, AND TAXES (INTERNATIONAL ORDERS)

International customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in our product or shipping prices and are the customer's responsibility to pay.

LOST OR DAMAGED PACKAGES

Domestic Orders: If your package is lost or damaged during shipping, please contact us at [Sobakedrecords@gmail.com] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.

International Orders: For international shipments, please contact us within 14 days of the expected delivery date if your package has not arrived or arrives damaged.

UNDELIVERABLE PACKAGES

If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.

CONTACT US

If you have questions about shipping or need assistance with your order, please contact us:

Email: [Sobakedrecords@gmail.com] Response time: 24-48 hours